Privacy Policy

Last updated: July 18, 2024

This Privacy Policy describes how Future Engine, LLC ("we", "us", or "our") collects, uses, and discloses your personal information when you use our customer portal at https://www.futureengine.io and/or https://my.futureengine.io (the "Customer Portal") and the services available through it.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use the Customer Portal, and information from third parties.

1.1 Information You Provide to Us

  • Account information: When you create an account, we collect your name, email address, and password.

  • Profile information: You may choose to provide additional information such as your job title, company name, and profile picture.

  • Communication information: When you communicate with us, we collect your name, contact information, and the contents of your messages.

1.2 Information We Collect Automatically

  • Usage information: We collect information about your interactions with the Customer Portal, such as the pages you view, the features you use, and the time spent on the portal.

  • Device information: We collect information about the device you use to access the Customer Portal, including the hardware model, operating system, unique device identifiers, and mobile network information.

  • Log information: Our servers automatically record information when you use the Customer Portal, including your IP address, browser type, and the date and time of your request.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Customer Portal

  • Process transactions and send related information

  • Send you technical notices, updates, security alerts, and support messages

  • Respond to your comments, questions, and customer service requests

  • Communicate with you about products, services, offers, and events offered by Future Engine, LLC

  • Monitor and analyze trends, usage, and activities in connection with the Customer Portal

  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

  • Personalize and improve the Customer Portal and provide content or features that match user profiles or interests

3. Sharing of Information

We may share your personal information in the following situations:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process

  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Future Engine, LLC or others

  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company

  • With your consent or at your direction

4. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

6. Your Choices

You may update, correct, or delete your account information at any time by logging into your account or contacting us. You may also opt out of receiving promotional communications from us by following the instructions in those messages.

7. Children's Privacy

The Customer Portal is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Future Engine, LLC Email: support (at) futureengine.io